Frequently Asked Questions

How Do I Book An Escape Room?

  • Click on the ‘Book Now’ menu at the top of our site or the ‘Book Now’ buttons on the room descriptions.
  • We do not accept bookings over the phone. All of our games are non-refundable. However we may reschedule your game if you contact us at least 24 hours prior to your game start time.

Do I Need A Reservation? How Early Should I Arrive?

  • Reservations are required and must be made online. Click on the ‘Book Now’ menu at the top of our site or the ‘Book Now’ buttons on the room descriptions. We do not accept bookings over the phone.
  • If you do not see the time that suits you call us to see if we can accommodate. We are more than willing to work something out.
  • We strongly recommend you show up at least 15 minutes before your appointment.

Am I Really Locked In A Room?

  • Yes and no! You will be in a room with a locked door but there will be an exit door you can use at any time if you feel the need to leave the room.

Will There Be Other People In The Room? Are We Going To Share A Game With Others?

  • Unless you book the entire room you may grouped with other players. If no other players book the room then you will have a private session with just your group. However if you are booked with others the more brain power the better!
  • Unless all 6 slots are booked out by your group there is no guarantee that your group would have the entire game yourselves. If you need special accommodations or have questions please give us a call.

How Early Should I Arrive?

  • It is ideal to arrive 15-20 minutes early. Games start on time and late arrivals may not have the time needed to escape the room or be allowed to enter the room. Please plan on spending 15 minutes after the game for a photo session and game review talk.

Do You Handle Large Groups Or Events?

  • Absolutely! We can arrange customized events. Please call us at 561.318.8973 to discuss your group needs.

Do The Game Rooms Ever Change?

  • Yes
  • we change out the games every so often to keep it interesting so make sure you check back for more exciting rooms.

Is There An Age Limit? Handicap Access?

  • The games are best suited for ages 10 and up. Children under the age of 18 must be accompanied by an adult.
  • We do have handicap access at our location. However there are parts of the escape rooms that have limited access.

South Florida’s Best Escape Room Experience

Frequently Asked Questions